Privacy Policy

Last Updated: 11/21/2024

This Privacy Policy explains how Twist Drill Cleveland LLC ("we," "our," or "us") collects, uses, discloses, and protects your information in relation to our SMS messaging services.


Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address

  • Message Data: Content of SMS messages sent and received, delivery status, interaction data


How We Use Your Information

We use the collected information for the following purposes:

  • To provide and improve our SMS messaging services

  • To communicate with you about our services

  • To respond to your inquiries and provide customer support

  • To comply with legal obligations


Information Sharing

We do not share, sell, or disclose your personal information to third parties for marketing or promotional purposes. Your mobile contact information and opt-in consent data will never be shared with any third parties.We may share your information with trusted service providers who assist us in operating our services, but only to the extent necessary to provide these services.


Data Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.


Your Rights and Choices

You have the right to:

  • Opt-out of receiving SMS messages by replying "STOP" or "UNSUBSCRIBE" to any message you receive from us. By submitting, you agree to receive text messages at the provided number from “Twist Drill Cleveland.” Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. Reply HELP for assistance." on your contact page, in either spot where I put the red arrows in the screenshot of your contact page below.

  • Consent and Opt-In: By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

  • Access or request corrections to your personal information by contacting us


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [Your Contact Information]. Opt-In Consent: By providing your phone number, you authorize us to send you text messages. Message and data rates may apply. Reply STOP to unsubscribe.